The Free Welcome Card: More Experiences, Less Cost!
Free from just two nights! The Welcome Card is Innsbruck’s special gift to its guests, offering numerous free benefits and discounts.
FAQ
The Welcome Card is a personalized, free guest card and available from 2 nights. From 3 nights it is called Welcome Card Plus and offers additional benefits.
No, you will receive the Welcome Card for a stay of 2 nights. From 3 nights you will receive the Welcome Card Plus.
No, entrance fees to the museums are not included.
All buses and tram lines in the city center and selected buses in the surrounding area. Excluded are the Sightseer Bus and the Shuttle Bus to the Swarovski Crystal Worlds.
Yes! The Welcome Card can be sent to you by e-mail on the day of arrival. This is what you have to do: check in online and send a short message to our reception that you wish to receive the Welcome Card by e-mail. You will receive access to the online check-in by e-mail 2 days before arrival.
You do not have to pay attention to anything when getting on the bus or tram. In case of ticket control, please show your Welcome Card.
You need the nextbike by TIER app and a registration. You can find detailed instructions HERE.
Summer
May till October
From 3 nights, rides on selected mountain cablecars are free! Perfect for hiking or simply relaxing with breathtaking views.
Join free guided hikes: Professional guides lead you through alpine meadows, forests, and peaks—no planning needed, just show your Welcome Card!
Explore the Mountains of the Innsbruck Region with the Welcome Card
The Summer Activity Program (late May to late October) allows you to join guided hikes spontaneously without having to plan in advance. The tours are professionally organized and led by certified mountain and hiking guides.
Participation is free – all you need is a Welcome Card, which you receive free of charge at our hotel for stays of 2 or more nights.
Winter
November to April
From 2 nights, the Welcome Card becomes a holiday buddy: ski bus, guided snowshoe hiking, alpaca hiking, taster ski tours and many other experiences are free of charge.